Undoubtedly, there are influential business coaches in the market. Understanding one of the many foundational differences between a business coach and a Science Practitioner will aid to help you feel confident as to where to spend what proportion of your resources. As with any consulting service (IOP Services included) the degree to which the consulting organization measures (operationalizes) the results of their services towards organization revenue and savings reflects their quality and resulting impact.
Business coaches typically possess MBAs which are rooted in business philosophy whereas Science Practitioners possess MAs, MSs, and PhDs in applied psychology with strong focus in evidence-based people/workplace interaction. A business coach is typically process and methodology focused. It does not mean that they do not recognize the value of persons and exercise care for them. Nonetheless, Science Practitioners are people-focused and concerned with methodology and process as they pertain to motivation and performance. The following illustrates a practical contrast between the two using what is a common and evident real-world scenario, to some degree, in almost all organizations.
A work team is having an issue with team performance. The business coach may approach the situation with knowledge of business process, leadership, and various other factors from an MBA perspective. The business coach may be invested in a proprietary methodology, meaning they have a branded toolset or programs that steer the organization to follow a predetermined course toward a predefined outcome. As with any commitment to a system there are trade-offs, to commit to a system an organization must adopt some behaviors and avoid others. Not necessarily irrational, to achieve goals one must exercise consistent behavior over time toward a focused result. How does the Science Practitioner approach the challenge?
Like the business coach the Science Practitioner sees structure and deliberation as needed frameworks for performance. In contrast, the Science Practitioner is uncommitted to a branded methodology or system. The Science Practitioner will observe and gather feedback from the environment and weigh those measurements against evidence-based research using validated measures. If a boxed methodology fits the needs of the organization and its people as indicated by applied psychology (science), it can be implemented. The weakness in dedication to pre-defined methodologies is a tendency to underestimate the influence of the environment and the dynamics of social psychology and individual factors. A methodology may be highly effective in one organization and lack validity in another as it may interact with the nuances of organization culture and psyches differently in varying persons, groups, and situations. As much as necessary and always to some degree, the Science Practitioner recognizes the need to aid the organization to produce their own systems which reflect these underlying variables as witnessed at varying potency per that organization. The Science Practitioner looks beyond methodology, grasping why each methodology is useful to what degree in what circumstances. This is rooted in evidence-based understanding of psychological factors which constitute past and ongoing influential variables in the workplace. The Science Practitioner sees the people as possessing the potential creativity and motivation for outcomes…the methodologies, procedures, and policies are the biproducts of that creativity and motivation.
If your organization is presently indicative of high levels of job satisfaction and healthy culture and the need is for a business philosophy, a business coach may be suited to your needs. If your focus is the work environment itself and human performance as it applies to an existing business philosophy, then a Science Practitioner might best serve your requirements.